I’m slightly put off by the mandatory scheduling in rentals as rentals is NOT the job I applied for. It’s fine to have it optional for when we don’t have lessons and want to fill our time with work/hours but it’s stressful when you’re scheduled last min and have already made plans to attend clinics (which is/should be a priority for instructors). Because of schedule conflicts it’s creating undue stress. I applied to be an instructor because of the flexibility in my schedule, the ability to become a better rider/instructor through clinics, and my love for teaching. Rentals is throwing a wrench in the works. I shouldn’t be stressed out when looking at my schedule. If rentals is optional and is being put on the schedule just because this needs to be made VERY clear. I’m currently under the impression it’s mandatory without any clear understanding of repercussions if any for missed shifts.
I’m glad there’s a lot of communication going on about precautions and COVID safety and everything, but I can read half the emails. People keep picking different colors for their fonts and anything but white lettering is impossible to see (at least ok the mobile app).
After thinking about it for a long time the only thing I can think of is having a few more benches in the employee locker area to put on and take off ski boots.
Thanks for the suggestion, I will talk about it with facilities. Since it is a walkway there may be concerns with putting benches out.
-Jeremy Riss
If you are taking away our letters exchange programs but continuing to allow guests from out of state you don’t actually care about exposure it’s simply virtue signaling because your employees will be at much greater risk from being exposed to guests from out of state than if they went out of state to go ride.
We are beyond a rational capacity and under staffed for being in a pandemic. The crowds at MHX for nights and days have been ridiculous and lack any notion of social distancing. It adds insult to injury that the resort cuts employee programs like the exchange where I can ski less crowded resorts like Timberline or Skibowl but overpacked the mountain all weekend with day tickets sales. Beyond disappointed and feel profits are strongly prioritized over public health.
I think Meadows should actually follow through on limiting the number of people on the mountain maybe even go back to season pass holders only. Having that many people on the mountain and waiting in line poses a number of risks and issues. The lines this year have been insane even midweek at times and not only does that upset guests, it makes it impossible to social distance properly. It makes our job in lift ops much more strenuous, adding to the new responsibility of babysitting guests and reminding them to pull their masks up especially when they’re already in a bad mood from having waited in line for a half hour to an hour. Overall though I’m very happy with how lift ops management has handled the challenges this year and I’m stoked to be up here working with such rad managers and crew mates.
Loving the Meadows Parks Instagram story content lately! Thanks to the marketing team for being responsive and helpful to comments on social media accounts, yall are doing great work. Also, the mask enforcement video was well executed, thank you to everyone that worked hard to produce it.
I have noticed the main phone line is frequently busy on weekends. I'm sure this is a known issue but I wanted to bring it up as a concern.
Friendly reminder the HR team has a live chat feature on the Team Site monitored every day from 8am-3pm. Thank you to the team members who are using this resource, we hope you find it helpful and easy to use. Spread the word to your co-workers!
Regarding the phone lines, we did have some technical issues in addition to a huge increase in call volume this season. We have increased staffing in communications and I hope most of the phone issues are behind us at this point.
-Jeremy Riss
How dare you suspend the mountain exchange program. You expose your staff every day to thousands of guests from all over the country and even out of the country. If you are not enforcing travel policies on your guests and putting your employees at risk because of this, how can you morally deny us of this while welcoming guests with open arms. This is unfair. A huge portion of our employees reside out of state as well. There is a better way to handle this, figure it out. Thanks.
Lots of miss communication , wrong information going around with multiple morning meetings.
LOVE MY JOB AND LOVE THE PEOPLE I WORK WITH WE HAVE A STRONG TEAM AND I LOVE ITTT!!!! ❤️❤️❤️
Thank you for the positivity!
-Jeremy Riss