I want to say THANK YOU for going public about the masks. I really considered quitting. I dont need guest vitriol when I am only doing my job. After the PSA’s- it has improved.
I have seen the occasional employee nose! Especially when goggles are involved. We have to set a good example!!
Can we bring back the supervisor check-ins? I have rarely had my supervisor ask me how I am doing
Also- i love the employee lounge.
I have worked at Mount Hood Meadows for four seasons now, This has always been my favorite job, place to be and to recreate. I know there have been some major challenges to face this year especially at the mountain, However I feel like the execution of the adaptations we have had to make as a team in these trying times has been subpar at the very best. I’ve encountered countless team members screaming at the top of their lungs about the mask requirement, And seeing people being reprimanded in an aggressive manner, versus A more positive approach. Instead of screaming at people to put their mask up, we should be complementing people on wearing their mask to encourage them, which will lead to them reminding their friends. Instead of dps hanging out at the Gantry of mhx reprimanding
Guest and employees, Maybe there could be someone simply reminding people to be wearing their mask in line. I understand that this pandemic has been going on for over 10 months and you guys don’t feel obligated to have to remind people of a simple task of wearing their mask, However you should take into consideration when you’re having a good time on the snow something like putting your mask up when your breathing hard can be easily forgotten. This is Something that will take time to adjust even though this is the new “normal”
Secondly I understand the concern for Employees traveling to other resorts, that is why you have suspended the mountain Exchange. However I feel like the amount of people traveling to our resort is more risky than a handful of employees traveling elsewhere. If the recommendation for the state is to not travel then why are we allowing guests from out of state to visit us. We are the ones who are exposed to the guest on a daily basis and that seems a lot more unsafe than anything else. It was said in the preseason the daily visits would’ve been limited for passholders and ticket purchasers, Yet there was a 4000 expected skier visit on Wednesday (non peak day) How could four thousand visitors be considered safe yet traveling with members of your household to another resort isn’t. I don’t see why the employees are taking the brunt of the repercussions and guest aren’t being treated as such. In conclusion if the exchange program is deemed unsafe then multiple thousands of guest should also be considered unsafe and treated as such. It’s not fair to say one kind of behavior is wrong for employees yet while allowing guests to exhibit the same behavior and it’s OK so the company makes money. I know timberline had a reserve system in place including passholders this summer. If a high standard is what we want for everyone safety, then why are we not limiting the amount of passholders who can come and ride daily, Via; a reservation system.
Thank you for your time and consideration
So I know many people that work at meadows that are getting teeth extractions, multiple, at younger ages than should be necessary. The problem is many of us make too much money to qualify for OHP dental benefits but can't really afford dental insurance. Without insurance the cost of maintaining and fixing teeth is just too costly for most of us to afford. I myself am under 35, I take care of my teeth, I don't smoke, I brush and floss and I still have multiple teeth extractions because I can't afford to take care of my own teeth. I vented about this with coworkers only to find out it's an epidemic of this in lift ops. Many of its can't afford this and have had multiple teeth extractions. Is there anyway meadows could look into dental insurance for full time, returning employees? 6 months out of the year (except for this past one due to covid shutting us down early) we work for y'all. It would be great to get that support and be able to take care of our dental concerns at least 6 months of the year.
Havent been able to work because I travelled and the Covid response team deemed covid tests non-useful.
Thank you for providing this opportunity to share and thank you so much for creating a place where we can have lift-access riding during a time when it is still needed! I think that continued support and training for managers/supervisors would be great. I often see a lot of micromanagement in my role and other ineffective management styles. I think some of it has to do with the pandemic and less human connection but I noticed it last year too. Thanks again for providing the survey.
Thank you for your leadership on COVID policies. I appreciate the tone and tenor of the leadership and the focus on keeping our team members and guests safe. We are lucky to be resort skiing this year and I appreciate the many hard decisions Meadows leadership has made over the last 10+ months.
That being said, the recent decision to stop the Mountain Exchange Program is unwarranted and suggests that you are willing to sacrifice employee benefits, but not your own bottom line. I appreciate that you are trying to do your part to reduce travel, but if you follow that same logic, then by extension you should stop selling lift tickets to people from out of state! As an employee I have personally interacted with numerous out of state guests, from places as far flung as Texas. Why is Meadows selling out of state guests lift tickets, but not allowing staff to go and explore some of the other amazing ski resorts in our region?
If employees travel alone or with members of their household to other resorts and practice the same social distancing and mask wearing policies that we do at Meadows....how is that any different than an employee driving up to meadows to ski for the day?
Thank you for your thoughtful consideration.
After thinking about it for a long time the only thing I can think of is having a few more benches in the employee locker area to put on and take off ski boots.
In general, I am always a very satisfied team member.
There are several physically taxing tasks during each day made difficult now because the mask I wear does not allow me to breathe freely. I expect to perform more easily after the mask mandate is lifted in a couple of seasons from now.
I have been curious if any of the Meadow's buses will ever be all electric but nobody seems to know. I guess we will just have to wait and see.
I am very satisfied with the response of my managers, supervisors and fellow patrollers to the coronavirus challenges. Many of us have already received our first SARS Cov-2 vaccinations and will complete our second inoculation by the second week in February.
That's it for now.
Have always enjoyed the job but the few non-wearing maskers have made things less so. Not the resorts fault and I appreciate the efforts to enforce compliance. Just can’t figure out why it is so hard to do.
Havent been able to work because I travelled and the Covid response team deemed covid tests non-useful.