I feel our department is doing everything thing necessary to keep our staff safe, however I am not certain the employees themselves are diligent about staying safe when they are not at work. Seeing large group pictures posted on-line with our employees present is a little scary. They get off the bus without masks and ask for masks on a daily basis concerns me. I have seen groups of 8-10 sitting together at one table in the employee lounge chatting and having lunch and many using the lounge while not on duty and using that space to leave their personal belongings laying around. I do not have a solution for it but doesn't make me feel safe when I eat lunch in there. Also difficulty for staff to make bus reservations is time consuming for those of us who have to help our staff with that task or just make their reservations for them. Mobile reservations are so different between an I-phone and an android.
Thank you for the feedback we are trying to step up our messaging for team members in regard to practices they should be thinking about to minimize the risk of spreading Covid. Hopefully it will be helpful in mitigating the situation you are describing. I will also try to make more rounds in the team lounge so I can observe and give reminders.
-Jeremy Riss
I love my job!
I have a couple of suggestions though -
1. Hosts meet at 7:15 then go out to work at 7:30. We are no longer meeting with the rest of guest services with Ashley and Lisa and I feel we aren’t getting the information that they are that would assist us in answering questions. I mentioned that to my lead- Tall Margie - but also wanted to pass this on up the chain of command here.
2. In the employee room, I’m wondering if we could have some spray bottles with antiseptic or cleaning materials and paper towels at a station so we could wipe down the table where we are eating at before/after we take our break?
Thanks for listening and thanks for doing all you can to help us do our jobs to the best of our ability.
Thank you for the feedback. I will pass it on to the appropriate Managers and find a solution.
-Jeremy Riss
My supervisors and managers have always been responsive to help mak ongoing improvements. One area we use all winter is the 'dog house' adjacent to the lower Daisy terminal. The boards are rotted, floor has holes and it can not be sanitized. We could remodel it.
Thanks for the feedback. If you’re not already involved in writing up a proposal to remodel this space into something safe and more functional, please see me to discuss this planned proposal.
-John Bain
I believe the working environment at meadows is one of the best places I've had a opportunity to work. The staff is supportive, extra help is offers for those who are in need of assistance. the line of communication is open, I think that's something very special.
Wow…great comments! Our Culinary Leadership Team is working hard this season and I am so happy to see it getting noticed! Thanks for being part of our team!
- Mark Fellows, Director of Culinary Services
I like all of the improvements at the ski area. Shout out to Stacy. She helps everyone. She is a great leader.
Thank you for recognizing Stacy I'm sure she will be stoked to get the recognition!
- Jeremy Riss
There has to be more employees telling people to wear masks! Personally have walked down the main stairs and people standing around with no mask and no host insight. The public must be called out for no mask, if they give you a hard time, take the privilege to ride at Meadows away for a day, repeat offenders loose their pass for the season. Cuss out an employee for telling you nicely to wear a mask and get escorted off the property by DPS! Tired of the public not complying with mask rules!
Thanks for the comment, we are working to take a tougher stance on masks, have more enforcement and put out stronger messaging.
-Jeremy Riss
I heard that there might be a Hood River heights stop this season. Is this true? Setting hat up would help me and some other folks out.
I understand that guest transportation is important but please don’t offer a 4:15 departure bus to Sandy if you are going to cancel it regularly (due to needing to have the bus available for guest transportation instead). That sends the wrong message “guest are more important than team members” over and over again. Don’t get me wrong, I love the idea of the 4:15 bus. For my mental health the early departure bus to Sandy is so important.
Swearing constantly by a few (not in my department) needs to be addressed. Please remind all team members that the F-word is not a filler word.
People are getting too Covid-close as they go through the scanners to get on chairlifts--
Going well so far, hoping for snow to return.