Mt. Hood Meadows / Cooper Spur Team Check-in Survey

Team Member Comment

Been having a lot of fun this season so far!

Team Member Comment

Parking at Nordic Center on blueBird powder days severely impacts out business, especially when students can't make it in for reserved lessons. Grooming has been incredible, many customer comments on what a great job the groomer has been doing.

Team Member Comment

More IT support, Internet service has been very challenging this week.
A bit of understanding goes a long way- from employees in other departments when there are IT issues. We are all doing our best to provide great customer service to guests and employees.

Team Member Comment

Early season can be a bit of a cluster and with COVID there's even more to try and wrangle. That said, things seem to be going fairly well all things considered. Let's get the PT instructors some uniform pants, no excuse for not providing a full uniform. Thanks for the face coverings. Josey & Tyler rock!!

Management Response

We requested that anyone who was ok wearing their own black pants to do so. This was due to having lost over 70 pairs that didn't get returned this fall from last spring's sudden closure. Nobody who wants MHM pants has been denied them to my knowledge. With supply chains being thin, Lara has been working to find and order more. Fingers crossed. - Matt Troskey VP People

Team Member Comment

I am so grateful to work with such an amazing team and company.
For as hard as this year has been with the pandemic, I think that Meadows had really come through in creating a safe, patient and fun work environment.

Thank you for all your hard work in keeping the slopes open!

Management Response

Thank you for the great comments and for being part of our Culinary Team!

– Mark Fellows, Director of Culinary Services

Team Member Comment

Crowds are massive. Does not seem like any attempts to curb attendance is working. The amount of space available to teach beginners near the carpet, etc is really not suitable for demand.

Team Member Comment

I wish our managers could help us out more.

Management Response

I am really sorry you feel this way. I really wish I had some more information so I can follow up on where you feel you need more help.

Please contact me direct to discuss anything we can do to be more supportive for you. If you don’t know where my office is, just ask as most folks do.

– Mark Fellows, Director of Culinary Services

Team Member Comment

Not much to improve on. It’s my second day this season.

Team Member Comment

The team up here is amazing, and love working for this resort. Thank you for all you guys do to make sure we are happy.

Team Member Comment

Additional mask enforcement needed at lift lines.