Best Job Ever!
I love the Zoo. But everywhere else has LARGE features. How is someone who is ready to progress suppose to progress when the next option includes large? No small medium?
More importantly, its extremely dangerous for someone who is ready to upgrade from the zoo to drop into any of our parks with the large features. I feel like Meadows is just asking for injuries at this point.
Why did food not open early during spring break? That was rough. Employees were starving and so were guests. And spring lunch rush was ridiculous in the sense that there was so many people deprived from morning, just to wait in line would take your whole break. Why were we not prepared?
I am not sure exactly what you are referring to regarding opening times. Wildflowers was open at 8am Mon-Fri and 7:45am on Sat and Sun. The Sahale Grill was open at 8:30am Mon-Fri and 8am Sat and Sun. Those have been the hours of operation all season, including Holidays. There may always be a few folks waiting for the Grill to open, but that is really the soonest we can open giving the bus arrival times for our team members. Please understand that there is prep and set up to do along with the equipment getting up to proper temperature each morning. Although we were busier for lunches during the spring break week, I am unaware of any increase in demand first thing in the morning.
Regarding the rush at lunch time, it had been our intention to have additional operating days for the Schuss Grill, however due to employee quarantine issues we were unable to open that area for lunch during Mon – Thu that week…there was one particular day (Tuesday when all lots were full) that week that it would have been very helpful to have the Schuss Grill in operation. It was upsetting for us as well, but there was nothing we could do when we were so short of team members.
~ Mark Fellows, Directory of Culinary Services.
On my days off I enjoy coming up and riding. I notice the "ambassadors" and friends get to cut the line on all the best powder days. It's getting out of control the entitlement to just cut everyone in line so they can get first tracks. Sure an early load on MHX in the morning they always do that and it's expected. But we were waiting for Cascade to open good powder day for a good 40min. Vikinglander and friends had no problem asserting themselves in front of the line, going behind the maze and RFID gates taking the first 6 chairs. There was a few hundred people patienly waiting and guests didn't take it well. Guests erupt yelling it's not a good look pissing a lot of guests off. Who is in charge of keeping tabs on our ambassadors on the hill? What is the policy for ambassadors cutting the lines? It seems like they get to do whatever they want unchecked.
Thank you for bringing this to our attention, we are not aware of an official photo shoot with permission to cut the lines on this day. We will follow up with ambassadors, models and photographers on lift line expectations, and make sure they are followed going forward. We appreciate the imagery these folks provide for us, but we do not want it to cause a negative experience for our guests or compromise our team.
- Anna Holgate
I love my job. I love the people I work with. I love the people I don't work with, but interact with daily. Truly, this work environment is amazing, kind and so incredibly welcoming. This is my first season and even if I don't work here again next season, you've got a pass holder for life.
I'd like to throw out a personal thank you to the amazing leadership team I've interacted with this season from Ben Jackson, Raul, Ashley Kastner & Lisa Cordie in Guest Services to Peter Gavinski, Tyler Barnes, Josey Rice & Steven Dowling in Programs to Daniel & Ben in IT and even Mason, KC & Dane in Rentals. Everyone is always so understanding when we have questions or need help and are always putting the safety and support of their employees above all else. I cannot express how much this season has changed and impacted me for the better.
I know there are many critiques regarding this season, but personally, I believe Meadows has handled the difficulty of this season absolutely amazingly. As someone who answers the phone calls and emails from guests, I can confirm that many guests agree with me in that.
Thank you again for impacting my life so positively with the amazing co-workers, leadership and environment.
Thank you for making such a positive comment and for recognizing some team members that have been doing a great job. I'm sure it will mean a lot to them. I am so stocked working at Meadows has been a positive experience and hope you can come back next season!
-Jeremy Riss
This season has been surprisingly amazing. From IT getting all the Products on the websale page, to Marketing folks (Anna & Ben who absolutely ROCK) and are always responsive to any request---it's truly amazing how you can ask a completely stupid question and they still respond professionally and respectful!
Parking crew seemed happier and kinder. Offering drop offs this season feels more customer friendly and supportive to families and guests overall.
Also want to mention...rentals crew at the new Sahale lodge. They are always so welcoming and helpful. Raul-at the front desk, Mason, Michael, Dane, Brooke, KC----seriously quality individuals. I wouldn't be here working if it wasn't for them all because my job requires me to come in and hang out waiting for my guided tours.
I want to end with a special thank you to Chris Kastner for being such a wonderful person and boss. Even when we disagree, I know that he has my back and cares about the opportunities the Snowshoe Program offers our guests. Also thankful for David Macintosh for taking on the management of the Nordic Center and for Jeremy Riss support this season while Chris wasn't available.
After we got everything rolling at the beginning of the season, it felt like most people and staff were just happy to get outdoors and doing something regular. I feel so happy to be able to be a part of the team here at Meadows and to be able to work with all the quality people that work at our Mountain Home. Thanks!
Thank you for the positive recognition of many team members and for rocking the snow shoe tours all season. Thank you also for your efforts to make sure all the information we have out there on them is accurate!
-Jeremy Riss
The snow has been tough but still loving the job.
So proud of our team for the commitment to finish the season strong, keep themselves and our guests safe.
It would be awesome if the Grooming crew could leave fresh snow so the kids could play with it. Kids love to dig, build igloos or castle's, and make snowballs which is extremely hard to do if the snow is packed hard or groomed over breaking our hand shovels. Even if they could leave us a little "mound" of snow, would be so amazing.
Please work with Lisa to put in a grooming request for what you think would work well. Grooming could likely push a small pile of snow if that would be helpful but with the freeze / thaw cycle we are currently in fresh snow will be tough to come by.
-Jeremy Riss
Thank you for another successful season. Challenging but an adventure to say the least.