I really appreciate that my managers and directors are willing to take the time to talk about my future goals and where I want to grow. Also, taking a chance on my ideas, big and small.
Very cool to hear. Helping our team members grow get prepared to achieve their future goals is something we want to continue to focus on.
- Jeremy Riss
Thank you for sharing all staff updates on the status of operations as we teeter between limited operations and opening for the season. Those updates, as well as the new and improved Daily Fact Sheet, are huge for our success and think they of been rolled out better than in previous seasons. Thank you to all who have worked to make those improvements!
Thanks for mentioning it. Props to Mel Toney and Tyler Barnes for putting the time and effort in to improve our Daily Fact Sheet.
-Jeremy Riss.
It is frustrating seeing Ski School get food and beer with their orientations. I understand that they have the budget for it but its frustrating seeing them with this excess when our tool budget is stretched thin. Its unfair seeing these employees who only have to commit to 9 days spoiled while full time employees don't have the tools necessary for their job.
I understand that ski school is a 'revenue generating' favorite department but I would argue that the majority of our profits come from Lift Tickets and Season Pass. Why aren't Lift Ops and Lift Maintenance given these same benefits? Why can't these departments afford to provide their full time employees with food and alcohol?
I think this may be a case of things are not always as they appear. For instance the Learning Center does not get free beer at their orientation we are just opening the bar for a social after the orientation and team members are purchasing beverages on their own so not coming out of any budget. In fact two years ago the leadership team went through a huge effort to equalize the discretionary spending budgets for each department meaning those amounts should be based on a calculation of number of hours and shifts worked in the department. So Lift Ops, Learning Center and all other departments should have equal reward and recognition budgets based on hours and shifts worked in the department. If you want to discuss further please shoot me an email.
-Jeremy Riss
Jeremy.Riss@skihood.com
Keep Lisa Cusick forever. She really cares about her staff and is a great communicator.
I agree - Lisa exemplifies our Core Values and cares about everyone being successful. She holds high standards for her teams and works hard to provide the tools, training and support for them to excel! - Matt Troskey
I love Meadows, it truly is My Mountain Home but one of the biggest things that bothers me is a lack of healthcare options for employees that are non salaries or even at the very least a lack of healthcare information available or people on staff who are willing to help with it. As someone who recently was hospitalized and diagnosed with conditions that require very very expensive medications and had to do so without insurance (thankfully Im covered now) I dont want to see other employees have to deal with the stresses that I did. We are all active and we all like to ski and snowboard, these are inherently dangerous activities and injuries are not an If but a when. Even if you are not skiing or snowboarding things happen all the time and health insurance is not something to take lightly.
If we could do a better job of educating our employees at the very least about what healthcare options are out there and how to go about accessing them I think it would do a lot for our company and employee retention. I am more than happy to discuss my thoughts and ideas at any time!
Thanks for leaving your name, makes it easy to follow up with you! I emailed you to set up a time to chat more about this. - Matt Troskey
Can we please have the early bus again on the sandy side. We had it 2 seasons ago, then you took it away. Having 2 morning buses up is nice, we got pretty cramped in their last season and some of us would prefer to be up there earlier.
When we piloted the early Sandy shuttle we found that the ridership was often 1-2 people during the majority of the season. This unfortunately didn’t warrant us continuing that service.
- Taylor Canoles
BIG Shout out to Taylor C from Transportation, the Warm Springs shuttle is running full swing!!
This is a great example of speaking up with willingness to work toward an idea rather than waiting for the stoke to come to you. Several people stepped up to make this happen, including several frontline team. - Matt Troskey
Still use paperwork to keep track of rentals. Also hand label names on skis. Can we automate creating an extra label to identify skis
I'm so excited that you've added hot chocolate in the employee lunch room. Thank you sooooo much!! Now the non-coffee/non-tea drinkers get a hot beverage as well.
Orientation went well. I love my entire guest services team, especially Dan Conyers: what a caring and supportive supervisor. I also enjoyed the recycling presentation. That gal really knows her stuff!
I LOVE MY JOB!!
Thanks for the positive comment. Dan is a joy to be around for sure!
-Jeremy Riss
I would find it helpful for planning my life if the schedule submission was available. I'm guessing I'm not alone in this. Thank you!
I'm sorry it has taken us this long to get the schedule submission tool ready to go, but with the new DayForce system we were exploring other options than what we have always done. I assume you saw my email that I sent out to all returning instructors on Dec. 2 at 12:09pm letting you know that the schedule submission tool is ready. Since my email yesterday we've had 98 schedule submissions come in so far - hopefully you were one of them. Thanks for your patience in allowing us the time to get this ready for you.
Yours in snowsports,
Tyler
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Tyler Barnes
Learning Center Operations & Training Manager
Direct Line: (503) 337-2222 ext.1276
tyler.barnes@skihood.com