I have lost all faith and trust I had for this company this season. What was once the best job I have ever had has become soul crushing. I just keep learning more about how core values and principals and expectations of team members do not apply to managers on up. It would be cool getting to the point where I am a manager and can't get in trouble for anything I do but even then, what the hell. This company is built on hypocrisy and double standards. I don't know why I am writing this. I don't expect things to change or this to even get posted or shared with the team. I just want the higher ups to know, that the team is talking and we know what your priorities are. We know you can't be trusted and that you aren't interested in helping us or protecting us
I'm sorry you are feeling this way. If you would like to discuss so I can better understand what is frustrating you please reach out.
-Jeremy Riss
Jeremy.Riss@skihood.com
I love this place! Everyone is so kind, supportive and welcoming.
That is awesome to hear.
-Jeremy Riss
Thanks for all the hard work to keep us up and running. Thanks also for opening the exchange on Mt Hood, makes sense since we are all neighbors anyways. Take care!
I'm very glad we could get the exchange program going again!
-Jeremy Riss
Manager level responsibilities are not "fun," they are stressful and difficult.
I love the people I work with, and I love what we do here. Providing wonderful experiences to our guests is meaningful to me. Especially in this time of limited safe recreational or leisure time activities, our work is important.
I appreciate our leadership and feel like most exec decisions are correct and in line with values, putting our people first.
I'd like to continue to contribute to our mission but over the last two years I'm beginning to feel like I made the wrong decision to take on this role. It feels like a lot more sacrifice than reward.
I agree with you there are a lot of times that being a manager is incredibly frustrating and requires you to sacrifice a number of things to get the job done the correct way. Without knowing your exact situation or the things that are causing you difficulty I would fail you by providing advice here. I can assure you that it is normal to feel that way and is part of the growth process. I would love the opportunity to meet with you to see how I can help or provide guidance on how to deal with the stress and challenges. We can also discuss whether or not management is a good fit for you at this time or maybe change some of the responsibilities to make it more manageable. - Greg Pack, General Manager
I am here to help and please reach out to me directly at extension 1259 or greg.pack@skihood.com
If lift ops would help enforce masks up! Hand out mask to propel that don’t have one. Even small children they need to wear a mask too age doesn’t matter!!
I have certainly seen Lift Ops reminding guests about masks and MLC team members and others helping as well. Hard to be everywhere at once though so we do need guests to help us out and remember to wear their masks.
- Jeremy Riss
Please put a slow sign before the dog park. Ive seen dogs get run over (mine included) because drivers aren't aware that a dog can come walking out of there at any moment. Maybe a "slow down, dogs at play" sign. A fence with a gate at the entrance between the snow banks would be even better but I understand that may be unrealistic because of grooming. Cars and busses haul ass down that one way and its extremely nerve racking to walk your dog on your break.
I don't think a fence would be realistic due to the constant snow. The best way to protect your dog is to have it on a leash anytime it is near the parking lot.
-Jeremy Riss
Great lift ops crew. Wife and I were free skiing this week. Wonderful lift crew remembered us each time we lapped thru. Really nice to see a smile in someone’s eyes! Thank you.
Thank you for recognizing the Lift Ops team!
-Jeremy Riss
In the mornings before I start my shift I always look through the sky bridge and take a look at the lifts and there is NO 6 feet apart at all when customers are in line for a lift. So if we get a Covid outbreak you know why.
I'm not sure I agree and I spend a lot of time out at the lifts and in line. Guests are standing next to others in their same party but there is generally six feet separating them in front and back from other groups and the ghost lanes separate them from others side to side.
-Jeremy Riss
Please we need more healthy food options! We miss fresh tracks. I suggest fresh salads, wraps, rice bowls, fresh veggies!! Wellness is a core value. Prove it meadows!!!
Loving working here! Great environment! One suggestion I have is regarding the parking lot, I often have trouble finding my car (mostly on busy days). Maybe putting numbers at the end of each row or colored flags etc to know which row you are parked in.
That is an interesting suggestion, I often have the same trouble at the end of the day especially when my car is covered in snow. One thing that helps is I always look over towards the Patrol building or the old shop to see how far back I am parked and try to remember for my walk back to the car in the evening.
-Jeremy Riss