A HUGE shout out to Lift Ops! Thank you for the smiles, thank you for all the support you show our guests, thank you for your patience on assisting the students/instructors (always done with willingness and a smile). All the lifties/maze have exhibited a positive attitude which makes my job so much easier, and it helps ease the apprehension some students have getting on a lift. Thank you!!!
All the departments are doing a stand-up job ... from the smiling cleaning crew to the awesome line cooks. Thank you everyone for making my work experience an enjoyable one!
Agreed, so awesome to see positive interactions from the Lift Ops team improving everyone's day. I was free skiing and a Lift Op name Aaron at the bottom of Mt. hood Express was thanking every single chair for being their. It was very cool to see.
-Jeremy Riss
I personally love Mt Hood Meadows.
It is truly an enriching job, instructing students young and old how to ski. The feeling of fulfillment and accomplishment of seeing seeing make their first turn is something that sticks with u for days and weeks afterwards.
I feel like, after reading the comments, the majority of which are negative., Mr Drakes reply was appropriate.
If you don't like it, or have such extreme issues, GET OFF THE BUS!! There are millions of people who would love to instructor students, and enrich the lives of others.
GREAT JOB TO ALL MANAGEMENT, SUPERVISORS, AND TEAM MEMBERS FOR MAKJNG THIS SEASON POSSIBLE!
Thank you for speaking up. - Matt Troskey, VP People
Though the message Mathew replied to was a bit accusatory and mildly harsh, it's obvious this person is venting their frustration.
To "fill in the blank" i would go with: unempathetic and childish
I expect more from a leader.
Admin road!! Awful drive every morning and night. This would be a great opportunity to show some respect towards your year round employees! Nothing worse then barley making it to work because you're half asleep at 5 am and then your rig about falls apart just on the last 100 yards of your drive or about get ran over by the guy plowing the lot as we are showing up to work 10+ hour shifts.
Or some some assistance on fuel for the workers who drive up 4 times a week, year round.
Thank you.
Thanks for sharing your thoughts on the road and we would like to get it done. It made it on our original board approved list of projects to be done last summer but we had to reduce our spending by 1/3 due to our early closure and its impacts on our financials. It was submitted again this year and is on the list and would also like to see it completed. We always have to make some tough decisions when it comes to capital expenditures as our needs and wishes always exceed our resources. More than happy to meet with you in person to share how we go through the process and prioritize our company’s needs.
Greg
Greg.pack@skihood.com
Ari is the best. I have never had a boss who has cared so much or who was so invested in his team. Michael is great too and its been awesome having him on nights helping out and training and making things go well. Night crew rocks!
Thank you for the positive feedback for Ari and Michael!
-Jeremy Riss
For several weeks I have inquired about our future plans regarding electric vehicles for transportation. There has been no response yet.
Regarding our Patrol, this year appears to be very strong. People are covering for others who are reacting to their 2nd covid shots. I am particularly grateful to be able to work outside instead of indoors even on windy days.
We would love to move towards electric buses for team transportation some day but at this point we don't have specific plans or a timeline to do so.
Glad the patrol is getting vaccinated and the team is helping to cover for each other.
-Jeremy Riss
Please we need more healthy food options! We miss fresh tracks. I suggest fresh salads, wraps, rice bowls, fresh veggies!! Wellness is a core value. Prove it meadows!!!
Thanks for the comments…I am sorry we don’t have a wider selection this season, but that is due to the situation we are operating under. We had more salads and some other “healthier” items on the menu when we first opened, but unfortunately, these are the sorts of items that sell the least…and when our volume is less than half of normal, the turn on the products is just too low to keep them fresh. You will see more options next season. For now, we might do some specials (we have start a few here and there) that could be in the area you mention.
– Mark Fellows
It would be nice to have a napkin dispenser in the employee lounge. Hopefully people would use them to clean up after themselves! 😁
Great Suggestion. Jim Ferrell will look into getting some in there.
– Mark Fellows
More working clocks at lifts. Also a sign letting guest know that buttercup is our beginner lift where Daisy, Mt Hood Express, Stadium our Intermediate lifts. It would be great to have a information board digital telling guests what lifts are open at the base maybe above the ticket booth. I have guests telling me that they saw on the website video all the restaurants available to eat at while Shahale is the only place to buy lunch. Personally I think the food at Shahale is better than the shush.
The groomers and the parks are the best I’ve skied at Meadows great Job Park crew and Grooming!!!
Please let your Supervisor or Manager know which lifts do not have clocks on them we should have them at all the lifts. Agreed it would be nice to have more outdoor digital displays in the future.
-Jeremy Riss
With Fresh Tracks closed this season it would be sweet if we could get some freshly cut, nutrient rich, veggie focused options added to the other menus. The food's been super delicious this season just thinking for the sake of wellness it would be a nice addition, either to already existing dishes (maybe as a meat substitution?) or as new ones. The rice we already have on deck could certainly serve as a base for some sort of veggie bowl, maybe have a crockpot with a rotating "bowl of the day" or something? Idk just throwing out ideas. Thanks for reading.
First of all I want to thank you for constructive feedback rather than just complaining. I also appreciate you adding some good ideas! It has definitely been a challenge this season to add as many offerings that we want to with limited operations. I will take your idea to heart and add a Thai peanut veggie rice bowl to the Far east menu in Sahale beginning on Wednesday the 17th and will run it for the week. I will commit to adding specials like this in the other stations as well. This past Friday ( 2/12) I put a new falafel burger on the Schuss menu which has house made hummus, pickled veggies , lettuce and tomato you might want to try as well. Again thank you for your helpful feedback and comments regarding our delicious food this season!
Matthew Grimsley
Executive Chef