I really miss the Town Hall meetings. I understand everyone can't always attend but it was nice to stop and take a breath of fresh air, put a face to a name of folks in management. There really is something to be said of having "face time" even if over Zoom.
We aimed to have one in February and weren't able to pull it off. Sorry about that. Hopefully you were able to attend the one on Monday 3/1/21. - Matt Troskey, VP People
The heater in outer limits is always blowing cold air! And it makes our store freezing! For the workers and guests! We should fix that, also put more “ no cash “ signs so guests don’t get frustrated.
We can definitely get some more signs for card only and will get those printed out for the weekend. Thanks for letting us know. We will also see if we can work on the heat. It’s difficult with heat loss with the windows but we will see if there is something we can do wo make it warmer and make sure we don’t have cold air coming through the vents. Thanks for your insights.
-Cale Rice
You need to pay loft maintenance more,a lot more,those guys ROCK!!!!!
Thank you for recognizing the lift maintenance team, it has definitely been a challenging stretch for them with all the snow and winter weather.
-Jeremy Riss
I often feel like the night crew,all departments, is the stepchild of this company
Well one there is certainly nothing wrong with being a stepchild. My stepdad is one of my biggest hero's. I feel the night crew has been doing an awesome job this year but if you have specific concerns about how the team is treated please follow up with Jason Roberts so he can help address them.
-Jeremy Riss
I think we were severly understaffed for the evac sunday night,if we dont have the resources to respond to an emergency in a timely fashion, we shouldnt be open
20 years here and same problems with operations exist and get worse, no real job training opportunities, always given bs excuses why I can't have that training while younger less experienced patrollers get their training and advances, old team players get treated talked to like we're children.
Sorry to hear about your frustrations. This is definitely a challenging place to operate a business. Thanks for sticking with us for 20 years.
It sucks to hear you feeling so excluded from opportunities within our department. It must suck worse to feel neglected. I hope that you have directly communicated your training goals to your mentor so that he or she can bring that need to our Patrol leadership discussions and training coordination. I haven’t heard of senior patrollers that are asking for training that we’re not giving. Go around them and come to me if you feel like your requests are being ignored. Go around me too if needed before you find yourself not wanting to return one year.
On the subject of how you are spoken to, do come to me ASAP if the leadership with whom you interact speaks to you in a demeaning way. And if it’s me doing this, please let me know as it is not intentional. I would want that feedback, or you can reach out to Mel to discuss any aspect of my leadership or behavior.
20 yr patrollers that are team- and guest- focused are worth their weight in gold! I’d love for you to reach out to me to discuss opportunities that may exist for you. Venting constructively and directly to someone who can do something about it can make change happen and put you on a better track potentially.
Thanks for your feedback,
John Bain
It would make sense to get more patrollers snow mobile certifications. We need to have a lot of us capable of doing base area tows and night shifts are thin on patrollers that are allowed to drive them due to new rules.
I have worked at Meadows for 10+ years in the MLC (previously known as Ski School). I would like to give feedback to this season’s operations from a little different prospective. I’m a part time instructor who also happens to own a small company that also employs people during these unprecedented times. I can’t fathom the amount of time and money it’s taken for our employer to keep this place open while providing a safe place to enhance our guest’s lives as well as our own. I have personally used the Exchange Program perk almost every year of employment and miss it, however this season is different. No employer wants to be associated with the transfer of this virus from one place of work to another. Please look around when you go to our Mountain Home at all the things that have been done to make team members jobs safe and rewarding. I’m going to point out just one of the little things for which I’m grateful, (sorry you got to be glass half full during these times) while our guests are eating in their vehicles and attempting to get warm, we have a warm safe place to take a break with hot coco and Cliff Bars no less.
I’m not trying to start a flame war, this is just my opinion, your mileage my vary.
Thank you for the positive glass half full comment! I have found the more I focus on staying positive the more I enjoy my job.
-Jeremy Riss
The weather has been great.
food in the Sahale is terrific.
Food discount wonderful.
Occasional free food in the lounge is great and appreciated too.
It is the team of terrific people that really makes it all come together...prefection.
So great to hear! This kind of positive attitude is +++ contagious +++ - in a good way! - Tyler Barnes, Learning Center Operations & Training Manager
EQUAL EMPLOYMENT at MHM. We pride ourselves as a company that is equal to all. I have to say that it appears to be an unequal stranded for identifying male and identifying female employee with the stranded of uniforms. For identifying male employees MHM issued uniforms are the only option. Yet in many departments female employees are allowed to wear what ever street close that they want. And in those same departments males just have the option of a MHM uniform. i understand that not all department have the same requirements. But it has become clear that if you identify as male all rules apply and if I identify is female then no rules apply. How is this equal. If we are trying to look like a family or even a cohesive unit every employee should be in a meadows issued uniforms so that we can be seen. AND have that name tag on! If our CEO and CFO and all other O's can wear a uniforms why can't all of use? Or lets use all wear what every want as long as we have our name tag on.
Thanks for your comment. I do agree we could all do a better job with wearing name tags. Regarding your comments on disparity in uniform guidelines between gender please reach out to me so I can understand some specific examples of where you are seeing this.
-Jeremy Riss
Jeremy.Riss@skihood.com