Mt. Hood Meadows / Cooper Spur Team Check-in Survey

Team Member Comment

This is more of a guest comment but I was lucky enough to be at MHX Wed morning for near 1st chair. I really think we have to have a line attendant there! The 10-15 min from when the gates activate until loading is a covid noghtmare. The eager guests storm into the shoot and stand shoulder to shoulder for well over 10min. And many with noses showing. We need someone there to keep them organized.
Without a MHM staff there chaos ensues.

Team Member Comment

Love it!

Team Member Comment

Pocket snacks for long days of clinics and lessons

Management Response

Have you dropped by the Team Member lounge lately? We've been putting out Clif Bars and Luna Bars next to the coffee machine. I also handed out several boxed at our morning meetings. I'll try to get some more to hand out in the mornings. - Tyler Barnes, Learning Center Operations & Training Manager

Team Member Comment

Just so exhausting dealing with rude people who think they don't need
to wear their masks and follow other guidelines

Team Member Comment

Hopefully we can realize that the 15 million dollar food court is possibly not as mportant as the crumbling and outdated infrastructure

Team Member Comment

Appreciate all the work that HR has been putting in this season! Great seeing summer work opportunities put together already by recruiting too, but will there be anything for offer on the "dark side" for those of us that come from Portland?

Team Member Comment

I’ve been stoked this last month. Having fun teaching

Management Response

Most fun job I've ever had! See this: https://youtu.be/XlmR-Vuj-0w - Tyler Barnes, Learning Center Operations & Training Manager

Team Member Comment

Consider requiring beacon, shovel, probe for Private Reserve and possibly heather canyon. It would help keep inexperienced people out, and give patrol less to deal with. Might reduce insurance rates too?

Management Response

We have considered this. It would indeed limit guest numbers but at what cost? Would the place really be safer? Maybe, but consider the impact of a lack of skier traffic through these avalanche prone areas in times of active storm cycles bringing 1”/hr to this terrain. Guests have often saved each other in this terrain with shovels, or being an extra set of eyes, or a willing speedy reporter of a incident. Off duty MHM staff from many departments have been instrumental in many rescues in this terrain – THANK YOU!!

The reality of enforcement is not simple. And there could be collateral operational limitations with such a requirement. We do Strongly Recommend those items currently and provide this education at gates frequently. A guest population that used positive peer pressure among themselves would be a great addition to our Strong Recommendation. I think this combo of policy and community pressure would be the ideal solution. Help me make it happen?!

I haven’t seen this policy in place other than for a whole chairlift with this requirement at Bridger Bowl. If the Reserve had only a single logical access point (like at Bridger), instead of 5, this might work.

TY for thinking deep snow safety these days!

-John Bain (Patrol)

Team Member Comment

More free hot chocolate and sandwiches! Those brighten my day up immensely

Team Member Comment

A couple of us liftees were sitting around and were curious about putting windmills somewhere on the mountain to power parts of the resort, like putting 1 above EZ rider to help heat the top shack since the heater is usually empty.

Management Response

Interesting idea, I haven't heard of any resorts doing that and I could see some potential challenges with icing but it would be pretty cool if we could make it work.

-Jeremy Riss