If possible I would like to see some large water coolers or jugs of water placed in the lift shacks on the north side. It's not always feasible for the employees of those lifts to refill water bottles and it would be great to be able to just fill up our bottles in the shack to stay hydrated.
That is a great idea! We had a jug at the top of Stadium this summer which was amazing while working in the top shack. I am going to look into a few things and see if this isn’t something we could put together for the team.
-Marshal Ellison
I really like where I work I really wouldn’t change anything. However, I do want to know what is considered a dependent for season passes. I thought I could get a season pass for my dad since I live with him and he pays for everything but apparently he’s not considered a dependent.
Aaron has jumped into a demanding position at the concierge desk flawlessly. Great choice hiring him!
Thank you for recognizing Aaron, I agree he is doing a great job! Excellent example of creating friendly engagement with guests.
- Jeremy Riss
I recently made a couple of purchases at HPC and wanted to say thanks to Dillion and Kale for all there help and knowledge. I haven't bought a new snowboard for myself in 20 years, but to be able to set up my wife and son with quality gear at a great value, really made me appreciate being a Meadows employee!
Awesome thank you for the positive recognition for Dillon and Cale I'm sure they will very much appreciate seeing it!
-Jeremy Riss
I wanted to give a big thank you to both Taylor and Ben, our transportation manager and supervisor respectively. While I know there has been frustration with the changes made to our employee transportation, in all fairness to them, it is my understanding that the partnership with CAT really came together last minute. I appreciate them listening to my feedback as a driver and continually revising the schedule to be easier for all employees to understand and use.
I can't understate what a big deal this partnership with CAT is and has the potential to be in the future, not just for Meadows, but for the entire Gorge community.
Thank you to those that are making sacrifices at the moment, hopefully it will pay dividends in the future.
Thanks for noticing and saying something. The CAT deal was pretty last minute (not due to us) and the alternative to last minute communication was to abandon the plan and wait another year. Transit schedules are rarely perfect for everyone, and are a real balancing act given so many logistical factors - throw in a brand new program and there is a lot to learn. Taylor and Ben are committed to that learning and making it better as we go, and it sure helps to have appreciation for their efforts and maybe helpful suggestions, rather than those who just say that the new way sucks. - Matt Troskey, VP People
Many thanks to the entire Meadows Team for being so positive and fun and friendly even in light of our lack of quality snow. The guests have seemed to be very happy so I have to give credit to the Team because the conditions don't really make anyone happy. KEEP UP THE AWESOME WORK! I AM SO PROUD TO BE A PART OF SUCH A QUALITY TEAM!!!
Thank you for the awesome comment!
-Jeremy Riss
I like the all the supervisor are making rounds and checking in with us instructors. At first it was kind of strange having supervisors approach me and ask me if everything is ok. I kept wandering if something was wrong. Another instructor told me the supervisor staff is asking everyone how they are doing. Thank you for being there for me.
That's great to hear. Yes, the supervisors and managers in the Meadows Learning Center check in with you from time to time to make sure you have everything you need or if there are any issues like bad media, class splits, bathroom breaks, etc. Glad you noticed our support for you! - Tyler Barnes, MLC Ops & Training Manager
The Groomers ( Snow Cat Drivers) are doing a great job with so little snow. Every Staff member I have come in contact with was been friendly and willing to help.
Totally agree, they made magic happen and kept us all working.
-Jeremy Riss
It’s my first season as a ski host and my 5th season as a MHM employee. Although we are all wishing for more snow, I’ve had great interactions with my manager and fellow hosts. I’m also happy that HR and the Meadows Learning Center have been very helpful as I plan to work in multiple departments this season. Thank you for the opportunities to expand my skills at the mountain.
Constructive feedback to consider:
1. Ensure supervisors remind all staff that every employee is a family/team mate. NONE of us can get our jobs done and “stoke up” guests unless we respect and support each other. Every interaction with coworkers is an opportunity to strengthen these connections. This especially important in the event of safety and health related issues (e.g. a minor that get separated from their family, respecting our diverse workforce, working in stressful situations, etc).
2. Continue to provide ongoing training opportunities for supervisors and staff. This is how we retain great people, identify new rising stars and build a culture of excellence.
Best regards,
Matt Hutchison
Phone: 503-816-4029
Thanks for sharing Matt, and for leaving your name. You give a great reminder for everyone, and one you see well since you work in more than one department. Anytime we can share and understand how the greater picture is full of inter-dependencies the better we can each help each other. - Matt Troskey, VP People
Day force rocks for the way Instructors use it. Even schedule change request are easy. Jose and her crew are willing and able to teach how to best use its features. I appreciate how we were able to explore the program and then ask about difficulties. They even shared the most common issues with the program.
Thanks for sharing your stoke with "Digital Recaps" - and having fellow team members helping on another out has been super helpful. We also posted some training video on the Instructor Portal in case you missed those. Check in the Training Menu. Schedule change requests should be submitted via the Instructor Portal (not Dayforce) ... hopefully you're submitting them there as everyone who can address this schedule change request is notified when you submit through the Instructor Portal. Thanks for your supportive comments! - Tyler Barnes, MLC Ops & Training Manager