Mt. Hood Meadows / Cooper Spur Team Check-in Survey

Team Member Comment

I greet and am greeted with a more sincere energy which is invigorating following the intensity of the holiday period. I'm just grateful to be part of the Meadows Learning Center and able to coach.

Team Member Comment

I love working here except for the buses after the day shifts over are always late or leaving early.

Team Member Comment

Love the guest and the team, most people work very well together

Team Member Comment

The reboot clinic was helpful and fun!

Management Response

This is a new clinic topic we've introduced this season for our newest instructors. This was another innovative idea by Emily Hearle, the Training and Adaptive Supervisor. She brought this clinic topic from another resort she worked at. Glad you found it both helpful and fun! - Tyler, Learning Center Operations & Training Manager

Team Member Comment

The HPC's music is a bit tired. Other than that; Everything's Groovy.

Team Member Comment

We're excited for the new snow.
Let's get our CSSA and Nordic Center open!

Management Response

Yes so awesome to have CSSA open! It is very impressive to go from not operating to park out days over MLK weekend without the benefit of some slower operating days to get things dialed in.

Awesome work by the whole team!

-Jeremy Riss

Team Member Comment

Really need to step up the training program

Team Member Comment

Ski school sending over instructors to help "catch" the folks riding up butter cup (and sliding down the off ramp...) a few weekends ago was the BEST use of resources I've seen in a long time! Thanks for the help with coaching riders and 10-55s, especially to Jesse Burke-Allmon who was out there shouting at folks and progressing riding for our guests for probably 6+ hours (and for filling out all those incident reports). Any spare warm bodies helping with maze work and etc doesn't go unnoticed or appreciated, either!

Management Response

Ski School has been going above and beyond in the help they are providing for our team. This season in particular, they have been really proving that we are all part of the same team and working towards the same goals, regardless of jacket color. Thanks for your support Ski School in all the things you do!

-Marshal Ellison

Team Member Comment

Dear Mama Nature, I know you're not technically on our leadership team but also, you kind of are. I just wanted to say thanks. Keep it coming!

Team Member Comment

Love my job. My leadership team is wonderful. The snow is going to really help build the stoke. I am going try to not to sound like I am complaining without a solution. If it sounds like I am, I apologize. The staff at the Schuss seems like they are unhappy. They are often unfriendly to staff and guests and I am not sure what to do to help other than bring it up in the survey.

Management Response

Awesome to hear you are loving your job! I'm sorry your experiences in the Schuss have not been great this season. I have seen big improvements this season in the speed of service in the Schuss and consistency of the food so I can't say I have had the same observations you have had. One approach might be to learn names and attempt to engage in a friendly way with the team as those type of positive interactions make everyone's day better.

-Jeremy Riss