Ideas Lab Submissions & Responses

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Team Member:Laura

My idea in one sentence:Implement a paper towel option in the restrooms

What problem does your idea solve?

I understand that paper towels are probably not offered in an effort to increase sustainability. I strongly believe in all sustainability efforts but I also strongly believe in wellness efforts. The air hand dryers can harbor bacteria which is then blown on clean hands. There are a variety of particles that float in the air in public restrooms, most of which we do not want on our hands. When a toilet is flushed with a lid open, particles of the things inside the toilet become airborne...I'll leave it at that but if anyone wants more information about this, you can find details by searching for toilet plume! Also, many people do not have the patience to completely dry their hands with the air dryer and wet hands are excellent at quickly spreading germs and bacteria. Paper towels are the best tool to ensure hands are clean and dry after using the restroom. We put a lot of focus on hand washing during the pandemic, but the fact remains that pandemic or not, hand washing is extremely effective at stopping the spread of disease.

Who will interact & benefit from your idea?
  • MHM Team Members
  • CSMR Team Members
  • Leadership / Executive Team
  • Guests
How will they benefit?

Everyone will benefit from reducing the spread of disease!

Team Member:marshall

My idea in one sentence:South Snout and Sahale entrance

What problem does your idea solve?

I would Like to see the snow ramp between Sahale and the South Snout improved from a snow curb with a mat laid out to something more professional looking, easier to maintain and less likely for guests to slip and fall.
My suggestion would be to place a curb there with pavestones 7" tall (standard step ) so that there is a clean line from snow to the walkway that can Be maintained. If it does not work and it is harder to be maintained it can be removed and its Cheap to do.

Who will interact & benefit from your idea?
  • Guests
How will they benefit?

Less slips and falls and a better appearance hopefully.

Team Member:marshall

My idea in one sentence:Summer golf team privilege's

What problem does your idea solve?

Several people in My Department and others would Love to get some sort of exchange or discounts towards Golf if we could work some sort of deal out With Indian Creek "Preferred" but any local spot to get out and have some Team fun.

Who will interact & benefit from your idea?
  • MHM Team Members
  • CSMR Team Members
  • Leadership / Executive Team
  • A specific department
How will they benefit?

Fun, Exercise, team building and a little savings.

Management Response

Thanks Marshall. When we discussed this on the phone I think I mentioned this is something we had tried to put in place before and it fell through. Certainly willing to try again, especially now with a growing amount of fun offered in our summer ops that could make a trade more attractive. Let's circle up on how to structure this and get a pitch together if you or your team want to pursue it. If we can get something on the Sandy side that would be cool too. - Matt Troskey

Team Member:Cody

My idea in one sentence:Fuel Stipend or Shuttle

What problem does your idea solve?

Disclaimer**** This would benefit me directly but I am advocating for all of those that would benefit from this and not just myself.

I would like to propose that we either create a shuttle for the people that have to get here before the bus or add a fuel stipend for those people if a shuttle is not an option for them. I would like to see some other alternative discussed to combat the rising cost of getting here before the bus does.
A potential option in place of a shuttle would be to add a pay adjustment in Dayforce called Fuel where anyone that has to arrive here before 6am gets say 5-10 dollars a shift for their commute. To be clear I am not asking for all of our fuel to be paid for, just something to offset the cost of getting here.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Leadership / Executive Team
  • A specific department
How will they benefit?

Shuttle-They will have an option to save money. If people chose not to ride it then at least they are making that choice. Right now there isn't one and it is rapidly getting more expensive to commute here. There is also the sustainability aspect of it to consider. A ballpark estimate is this could take 8-12 cars off the road every day.

Fuel Adjustment-Help offset the cost to the team that is driving here daily before the bus arrives.

The company will benefit because this will have a positive impact on a group of critical team members that are some of our biggest influencers.

Team Member:Marshal

My idea in one sentence:Permanent and Durable Speakers at Lifts

What problem does your idea solve?

We go through quite a few speakers every year as both employees and guests alike love having music out at the lifts but the speakers never last. I think if we were able to install some high quality and durable speakers at every lift would be incredibly beneficial for enriching the lives of the people out at lifts. A simple AUX cord in the shacks where employees could plug their music into. It could also function as a means of communication and allow for announcements to made through to the entire resort. I am thinking announcements for lifts opening late in the day and such. Or when we are shutting down the resort in situations like this past week.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Guests
How will they benefit?

Everyone loves music. It keeps the stoke high and might be a more sustainable solution than what we have now.

Team Member:Archie

My idea in one sentence:Add signs explaining our alcoholic beverage policies to the bars

What problem does your idea solve?

MHM has stricter drink policies for its bars then the majority of establishments in Oregon. The 2 I want to focus on is that: 1) One drink per person and if youre buying a drink for others they must come up and get it, so we can confirm that the drink is going to someone of a legal age and with a valid ID. 2) Meadows asks us to ID people of a higher age than is usually suggested by the OLCC (though under state law everyone is required to have ID on them when they drink anyways). Lots of people come up to the bar ordering drinks for others and many of our guests are from the older crowd who stopped getting IDed regularly years ago. Every time a bartender/server has to explain these policies is time taken out of our busy day but more importantly its a potential for a negative customer service interaction when after waiting in line a customer is now needing to put in extra time and effort to conform to rules they did not know existed. People buy a drink for their partner/friends all the time. Sometimes that other person doesn't always have their ID on them and now there's a drink paid for someone that it cant be served to. Sometimes that other person is at the other end of the lodge watching a kid or finding a table and now the person buying a drink has to walk back to their group to send them up to the bar and people arent always prepared or willing to do that. Because the house policies that MHM asks its employees to enforce are stricter than the majority of other states as well as the vast majority of establishments in Oregon it would be nice to have 2 small signs at each of the bars and walkup lines that say something along the lines of "Everyone must have a valid ID" and "One drink per person, if buying for others they must come and get it." Our bartenders have to restate these policies dozens and dozens of times or more per shift. In the same way that there are signs at every entrance and all throughout the lodge explaining the company mask policy to guests, (so that the expectation they need to meet is set for them, they have time to correct themselves if needed, and if an employee asks them to wear their mask that is not the first time that the guest is hearing about it and the employee can just point to the signs if the guest gets argumentative), it would be nice to have some small signs in our liquor permit areas that do the same for our house bar policies.

Who will interact & benefit from your idea?
  • A specific department
  • Guests
How will they benefit?

This will reduce potential frustration and wasted time for both guests and staff because now everyone is on the same page before the interaction at the bar starts. Guests can go get their ID, or tell their friend to come with them to the bar, or do whatever they need to do to conform to the rules ahead of time that they will asked to abide by anyways.

Team Member:Hannah

My idea in one sentence:Giant map in Nordic/HRM lot

What problem does your idea solve?

I think a map of the resort like the one directly outside of HRM would be super helpful to folks overflow parking in Nordic lot. People are redirected into parking, they are confused, lost and frustrated. It would be awesome to orient them to where they are without them having to walk all the way to Nordic Center or HRM. It could show where they need to go for various activities (rentals at Sahale, load lift at HRM, wait for shuttle) and maybe some more information on how the shuttle runs. I think this would greatly cut down guest frustration with overflow parking and help alleviate pressure on staff and the lines at HRM and the Nordic Center.

Who will interact & benefit from your idea?
  • MHM Team Members
  • A specific department
  • Guests
How will they benefit?

People can be more self sufficient and comfortable navigating the resort without having to walk really far to either HRM or Nordic. On busy peak days I would say half the questions we get at Nordic are related to where folks are and how to get to where they need to go. This may help take pressure of Parking as well because people will have a clearer sense of what is happening and have less animosity towards parking.

Management Response

This is a great suggestion thank you Hannah. I will discuss with the marketing team and hopefully we can figure something out for next season.

Team Member:Crispy

My idea in one sentence:Run Buttercup like a normal lift

What problem does your idea solve?

Twice over the years of having the new buttercup something has broken and we had to run the lift without the conveyer and the gates at the load station. It works so much better. I have seen the results I watched it as all the guests loaded easier we had far less stops and all the guests thanked us for it and thought it was easier for them. The stop logs alone would prove how much more efficient uphill travel at buttercup is without the conveyer and gates there.

Who will interact & benefit from your idea?
  • MHM Team Members
  • CSMR Team Members
  • Leadership / Executive Team
  • A specific department
  • Guests
How will they benefit?

It is so much easier to keep buttercup running with less stops without the conveyer and gates. Guests will get up faster and easier with less problems loading. Nearly every bottom stop we have is because of those gates or conveyer. Buttercups stops are ridiculous, some days its 3 pages long and over half of them are from the gates.

Team Member:Margie

My idea in one sentence:Add textured floor paint to basement hallways

What problem does your idea solve?

Over the summer break, please consider adding textured floor paint or some other slip resistant treatment on the basement hallways in the South Lodge, going from the stairs by the Alp elevator, around the corner(s), past employee breakroom and HR until it meets the textured flooring in the North Lodge. The smooth concrete floor frequently gets wet from drips off snowboards/skis, creating a serious slip and fall hazard (especially when one is wearing ski boots).

Who will interact & benefit from your idea?
  • MHM Team Members
  • Leadership / Executive Team
How will they benefit?

Team Members will have a safer flooring surface to walk on, especially when wearing ski boots and carrying gear.

Team Member:Margie

My idea in one sentence:Post "ODOT REQUIRED SnoPark Permits Sold Here" at Ticket Booth, Concierge, Retail, Rentals

What problem does your idea solve?

Please consider posting signs (even a typed paper sign on bright paper - maybe with a copy of a SnoPark permit for illustration) at each outside ticket window, concierge, Outer Limits, Rentals so guests know they need a SnoPark permit. Although a SnoPark permit is noted as a requirement on Skihood.com, guests don't always read the website. We (Guest Services and Hosts) do try to ask if they need a SnoPark, but sometimes we get distracted, or simply forget. Having a visual "cue" would help us as well as our guests.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Guests
How will they benefit?

It will educate guests - especially those from out of state - who may not know a SnoPark permit is required. It would reduce their frustration and financial expense by avoiding a parking ticket.

Management Response

Hi Margie,

Thanks for the great idea. I asked the Marketing Team to make up a sign that we can post at the sales stations. Should have something next week.

-Ashley

Team Member:Brooke

My idea in one sentence:Meditation/zen Room

What problem does your idea solve?

The mountain, particularly on weekends can be a busy and stimulating environment. This can be overwhelming to our team. We have the breakroom of course, but sometimes this can provide limited privacy. It would be awesome to have a small, calm, cozy room where a team member could use/reserve in short 15 minute increments or something to meditate, rest, reset and regulate in a private intentional space to ultimately come back to work refreshed and ready to serve the guests! Perhaps this is something to be included in the HR remodel!

Who will interact & benefit from your idea?
  • MHM Team Members
  • Leadership / Executive Team
  • Guests
How will they benefit?

Guests will benefit from refreshed and focused team members. Team member's wellness would improve through the ability to take an effective pause from the hustle and bustle of resort operations!

Team Member:Brooke

My idea in one sentence:Gender neutral/ all gendered bathrooms

What problem does your idea solve?

We have a single stall bathroom in the employee breakroom and one family bathroom in downstairs Sahale(perhaps there are more I am unaware of); however, several locations of the lodge have only two bathroom options that accommodate only two genders. Ideally, it would be really cool to see all gendered bathrooms more readily available around the lodge, but I understand the undertaking this would be. Perhaps considerations for future expansion and remodel plans! My idea in the interim would be to adapt signage on current restrooms to be more inclusive. Perhaps this looks like relabeling all bathrooms as all gendered, signs indicating where gender neutral or all gendered bathrooms are located in other parts of the lodge, and/or adding disclaimers to gender labeled bathrooms that encourage/allow folks to use whichever restroom feels most comfortable for them.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Guests
How will they benefit?

Increased physical and psychological safety as well as a sense of belonging for both employees and guests whom may identify outside of the gender binary. Parents/caregivers whose children are a different gender from them will also benefit from being able to keep better supervision.

Management Response

Brooke and I took a walk to identify existing family/single stall areas. Discussed signage as an easy move to make now, with the lens of future re-models to have inclusive bathrooms. Most needed areas would be Team Lounge (and additional stall plus showers) and Main south Lodge. With our aim to foster a stronger sense of belonging for all, this has short term impacts - the cumulative effects of someone adding up in their brain all the barriers or welcoming spaces to being / working here. Then there are the practical and possible long term effects: walking farther to a bathroom could yield more down time, guilt for taking longer, perception that a person's length of break is a performance issue; choosing to drink less water has eventual health impacts. In addition to the link Brooke provided : https://en.wikipedia.org/wiki/Gender_symbol - Matt Troskey

Team Member:Karen

My idea in one sentence:Restrooms in Twilight Lot

What problem does your idea solve?

I think that on busy days if Meadows is planning to have guests park in the Twilight Lot there should be at least one port a pottie in the Twilight Lot, placed in an obvious, central location. Perhaps next to where the shuttle bus picks up, or close to the entrance of the lot so that folks can see it when they drive into the lot. There were guests on Monday, Feb. 21 who had parked at Twilight and needed to use a restroom.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Guests

Team Member:Gerik

My idea in one sentence:Dog park needs slow signs

What problem does your idea solve?

People rip past the dog park entrance so fast sometimes.
Let's put up more signs so people are aware to slow down.
People will feel more safe about utilizing that area and there will be less dog poop in the lot.

Solution, put a huge sign that says, SLOW, DOG PARK ENTRANCE ==》

Who will interact & benefit from your idea?
  • MHM Team Members
  • CSMR Team Members
  • Leadership / Executive Team
  • A specific department
  • Guests
How will they benefit?

People won't be afraid of their dogs being hit by impatient people

Team Member:Tamara

My idea in one sentence:Make Nordic East Access Trail Safer for multi-use

What problem does your idea solve?

Problem: many users of the East Access Trail do not realize, and therefore are not watching out for other users of the trail. (Nordic Skate, Classic, Alpine Ski, snowboard and Dog use area).
Solution: put signs up at intersections of multi-use*, groom at least one set of classic tracks each day Nordic center is open.
* Heather Canyon trail junction and approach to HRM lodge coming and going.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Leadership / Executive Team
  • A specific department
  • Guests
How will they benefit?

People taking their dogs out will know not to stop in the middle of the Nordic trail, or at least be on the look out for nordic skiers in both directions.
People alpine and snow boarding from their last run to the HRM parking lot will be in the look out for nordic skiers (generally slower since they aren't "gravity assisted".
Nordic skiers will have .9 km of trail more safely available to them, especially those that are choosing the access trail to avoid the hazards of taking skies off to cross the access road below.

Team Member:Matt

My idea in one sentence:Parking shuttle shelters with reader board screen

What problem does your idea solve?

When I am in front of the lodge I get two questions on almost a daily basis 1. Where do I go to get on the parking shuttle? 2. How often does the shuttle come.

Why don't we make this super obvious by building a bus shelter between the breezeway steps and the main entrance. In addition put a screen or digital reader board in there that gives eta's for the next shuttle.

We could even go whole hog with it by using GPS tracking to give a live feed of where the buses are at all times on a map readout of the parking lots.

Who will interact & benefit from your idea?
  • MHM Team Members
  • A specific department
  • Guests
How will they benefit?

Better guest service means happier guests. Also bus drivers and parking attendants won't have to answer the same question 100 times a day.

It will also benefit any employee who has ever walked in front of the lodge in uniform 🙂 for the same reason.

It may also help patrol closing the North side by reassuring guests that they can get to their car by shuttle.

Team Member:Hoan

My idea in one sentence:Have a clock available at all lift stations

What problem does your idea solve?

It is assumed that all lift operators have a watch or smartphone on hand to keep track of time or record accurate time info on stop logs and other paperwork. However there may be some rare cases where an operator or worker will not have their phone or a watch on hand to keep track of the time for whatever reason, while working alone, therefore it should be standard that all lift stations include a clock for whoever is working there.

Currently, the stations that I am aware of that does not have a clock is:

Easy Rider - Top
Ballroom Carpet (clock recently broke)

However there could be others that I am missing

Who will interact & benefit from your idea?
  • A specific department
How will they benefit?

Those who forgot or don't have their phone/watch on hand can still catch accurate time for paperwork and for passing on time info to guests who need it.

Team Member:Tamara

My idea in one sentence:Not sure if my safety for the nordic .9 K East Access trail submitted properly, so, submitting again

What problem does your idea solve?

Problem - multi users of the east access trail, especially from the Heather Canyon trail to the south side of the HRM lodge are not aware of the other uses and sometimes there are unsafe situations.

Solution: groom at least one set of classic tracks daily and post signage at the Heather Canyon intersection, 3 access points coming and going by HRM lodge that describes the multi-use trail (like heads up, caution, multi-use, slow down)

Who will interact & benefit from your idea?
  • MHM Team Members
  • CSMR Team Members
  • Leadership / Executive Team
  • A specific department
  • Guests
How will they benefit?

Nordic skiers should be able to more safely ski the .9 K trail with out obstacles (dog walkers and area near HRM, outside picnic area, etc) and know to be on the look out for Alpine and snowboarders that area going fast (gravity assisted) from their last run of the day to the parking lot.
Alpine and snow boarders will know to share and be on the look out for nordic skiers, and slow their speed,
Dog walkers will know not to stop in the trail junction, and to be looking for nordic skiers in both directions.

Team Member:Tamara

My idea in one sentence:Make Nordic East Access Trail Safer for multi-use

What problem does your idea solve?

Problem: many users of the East Access Trail do not realize, and therefore are not watching out for other users of the trail. (Nordic Skate, Classic, Alpine Ski, snowboard and Dog use area).
Solution: put signs up at intersections of multi-use*, groom at least one set of classic tracks each day Nordic center is open.
* Heather Canyon trail junction and approach to HRM lodge coming and going.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Leadership / Executive Team
  • A specific department
  • Guests
How will they benefit?

People taking their dogs out will know not to stop in the middle of the Nordic trail, or at least be on the look out for nordic skiers in both directions.
People alpine and snow boarding from their last run to the HRM parking lot will be in the look out for nordic skiers (generally slower since they aren't "gravity assisted".
Nordic skiers will have .9 km of trail more safely available to them, especially those that are choosing the access trail to avoid the hazards of taking skies off to cross the access road below.

Team Member:Tamara

My idea in one sentence:Twilight Nordic Lodge Design

What problem does your idea solve?

I have a lot of ideas for the New Nordic Lodge at the Twilight Parking lot. THE Problem: I don't know who to get them to, or if there is a team of people working on the design. I would like to be a part of the solution and be on the design team. I have been researching and visiting many other nordic lodges for quite some time now and feel like I have a lot of experience and positive productive ideas that support ALL of the core Values below!

Who will interact & benefit from your idea?
  • MHM Team Members
  • CSMR Team Members
  • Leadership / Executive Team
  • A specific department
  • Guests
How will they benefit?

My ideas will not efficiently fit in this space. I have drawings, photos and maps to share with the right people/committee in more detail. The short answer would be to have multi season services, 3 stories, inside and outside space for eating, working on XC skis, locker room for employees, cubbies for guests, Flow through space for rentals, bathrooms, food, and retail so that areas aren't mixed up in the flow and avoid congestion. That would make a lot of happy guests and employees, and management!

Team Member:Karen

My idea in one sentence:Host a Sunday Morning Pre Opening Community event for guests

What problem does your idea solve?

With weekend traffic we are seeing more people arrive on the mountain far in advance of the first chair. In addition, the isolation and social distancing of the pandemic has left people craving authentic, positive human interaction. Why don't we offer a Sunday morning experience that not only gives people something to do when they arrive early, it builds community and it offers another way for us to enrich lives.

I have a few friends that are season pass holders and here every weekend that are willing to be a part of making such an event happen. The only thing that Meadows has to do is provide the space and promote the event on the blog and social media.

This is what we have in mind: A one hour event held outdoors unless the weather is really bad that features live music, stretching and movement, inspirational messages, sharing wisdom about the mountain and snow sports, laughter and community time. A regular time and place to celebrate our mountain home and everyone who is a part of that.

We are ready and prepared to make this happen as soon as the first weekend of March, giving us the ability to get in at least a handful of dates in order to determine if it's something that would work for the whole season.

Sunday Stoke Session can be another reason people chose Meadows, another way to add value without any additional costs, and a way to set the vibe for a beautiful day on the mountain.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Guests
How will they benefit?

Everyone that is able to attend will benefit from the community gathering, the inspirational messages, the knowledge gained and the opportunity to stretch and prepare physically for the day ahead. It will also set a positive vibe that people can take and build on throughout the day, as a guest and as a team member.

Those who are not able to attend will benefit from the good vibes that those in attendance will bring to the mountain and their departments. Guests are much more likely to be positive and engaged after attending this event. Everyone benefits when that happens.

Team Member:Lisa

My idea in one sentence:Biscotti 🙂

What problem does your idea solve?

Today while taking a sip of my coffee, I really wanted a biscotti, so I thought oh, the coffee shop should have that, sadly, it didn't. When I asked about it others agreed and I may have started something 🙂 it would be awesome to have an offering of biscotti in the coffee shops.

Who will interact & benefit from your idea?
  • MHM Team Members
  • Guests
How will they benefit?

A tasty treat to enjoy with their coffee.

Management Response

Hi Lisa:
Biscotti is a great idea for the coffee bars, but we have not been able to find it from our supplier.
We will keep it in mind to add to the selection for next season.

Thanks for the suggestion!

- Mark Fellows, Director of Food & Beverage

Team Member:Matthew

My idea in one sentence:Tool storage

What problem does your idea solve?

I would like to see designated tool storage on the outside of lift shacks

Who will interact & benefit from your idea?
  • MHM Team Members
  • CSMR Team Members
  • Leadership / Executive Team
  • A specific department
  • Guests
How will they benefit?

Keeping the tools and supplies neat and clean will lead to less damage of tools and supplies in the long run as well as timing of set up and take down of lifts

Management Response

That’s a great idea! We do have some storage outside the lifts currently, but I would love to hear any suggestions on how we can improve and better storage seems like a great option. I would love to follow up with you next time you are in the Lops building.

Marshal Ellison – Lift Ops Assistant Manager

Team Member:Brian

My idea in one sentence:Fix the RFID gates at lifts.

What problem does your idea solve?

This year, pick any lift, at any time, and there is a good chance one or more of the RFID lanes will not be functioning. What is the problem causing this chronic issue? Let's fix it.

I had a guest out on a lesson a couple weeks ago. We hit Buttercup, Cascade, Mt Hood, Shooting Star, Vista, and HRM. Most had 2 lanes down. Vista had all 4 open. SS was completely inoperative.

This issue causes us to look unprofessional in the eyes of the guest. They wonder, "if the scanners are always broken, what other mechanical issues might need attention?"

Who will interact & benefit from your idea?
  • MHM Team Members
  • A specific department
  • Guests
How will they benefit?

Solving this issue will have multiple benefits. Easier loading of chairs. Fewer miss loads. More chairs at peak capacity and therefore shorter lift lines. Easier class management in the lift que. Increased guest confidence in our mantaince practices.

Management Response

Firstly, thank you for taking the time to express these concerns. We in IT are right there with you – we hate to see those gates down for any length of time. We’ve been working through a few separate hurdles that have been impacting gate functionality this season (new team in IT, many new Lift Operators leading to umbilical/connector damage, eager guests pressing on or slamming into gates causing parts to break, etc.) but we are making good progress on alleviating these issues. Buttercup (umbilical problems) and Cascade (network bandwidth issues) have been the problem locations this season, but we are getting closer to resolving those as well. Gate issues at any other location get resolved almost immediately after being reported to us. There is definitely room for improvement through training our team, educating our guests, and ironing out processes to keep this from becoming such an issue in the future.

As of today (2/20/22), all gates are functional, scanning, and turning. Cascade may still need some additional work to get us through the season – it is being upgraded this summer – but we are doing everything we can. We appreciate your patience and understanding and apologize for the impact to the guest experience.

-- Benjamin Leland
IT Manager
Mt Hood Meadows

Team Member:Michael

My idea in one sentence:Parking structure

What problem does your idea solve?

Jess zerfing and Some members of my department discussed some of the issues that exist within his department, and he mentioned an idea that I thought should be put here. A multi story parking structure in our main lot. Preferably near the rear corner out of the way of the main path forward. A multi story structure could potentially double the parking capacity within the main parking lot while also creating an area where less snow removal has to be done overall. The interior levels of the structure would require very little dig out, if ever, and the upper level could be maintained Daily, by small snowblower.
It could add several hundred parking spaces. And the structure could be equipped with sensors to monitor its use and provide feedback to parking lot about how many empty spaces are available within the structure, simplifying their reopening procedures.

Who will interact & benefit from your idea?
  • A specific department
How will they benefit?

More space in the main lot to alleviate congestion issues.
An always snow free area for employees who work double shifts during storm cycles.
Less frequent closures of the main lot
An improved empty space reporting system for parking lot.