Team,

Every season has its own story to tell, revealing its character as we move through it. And imposing its force on shaping our attitudes. The weather does as it wishes and we are along for the ride no matter the disruptions it throws our way. I felt we entered the season prepared for whatever the universe had in store for us, and I am proud of how we operated this past season.

We knew first and foremost that our focus needed to be on our Team, and we made plans to make sure we started out successfully.  We developed our recruiting efforts with the managers, secured employee housing, raised wages across the resort, included sick pay for all full-time team members, and offered a Covid vaccine incentive bonus to those eligible. Although the winter started late it eventually came in with a fury allowing us to live up to our motto, “Everyone Shovels.”  It never seemed like that storm was going to end and we were surviving every day just trying to keep the roads open and the mountain safe for all.

Mother nature did turn off the snow spigot and provided us with six weeks of a high-pressure weather system and a new Covid variant to deal with, causing us to have to scramble daily to fill the holes left by Team members out on quarantine. I would say at that point in the season our attitudes were being challenged by forces we could not control. But we can always adjust our attitude and how we react to such things and I believe we did just that.

With the season winding down, as far as the operating schedule, mother nature was exactly the opposite, and decided to ramp it up a notch just to see if we could handle it.  This produced some of the best skiing and riding of the season. I hope you were able to take advantage of it and go out with some incredible memories.  A pond skim and an employee appreciation ski day during a blizzard was one heck of a way to end the season.

I am proud of the resilience the Team showed, again and again, facing the expected and unexpected things this business throws at you on a regular basis.  I believe we are stronger because of those challenges and know that together we can accomplish a many great things. 

I know we made our guests happy and delivered a high-quality experience for them to enjoy with their family and friends. I hope you receive joy and feel rewarded for your role in making that happen.

Thank you for your contributions to a successful winter and sharing your passion for “Your Mountain Home”.

– Greg