Team Newsletter – 6.1.22

Table of Contents

Year-End Thank You from General Manager, Greg Pack


Every season has its own story to tell, revealing its character as we move through it. And imposing its force on shaping our attitudes. The weather does as it wishes and we are along for the ride no matter the disruptions it throws our way. I felt we entered the season prepared for whatever the universe had in store for us, and I am proud of how we operated this past season.

We knew first and foremost that our focus needed to be on our Team, and we made plans to make sure we started out successfully.  We developed our recruiting efforts with the managers, secured employee housing, raised wages across the resort, included sick pay for all full-time team members, and offered a Covid vaccine incentive bonus to those eligible. Although the winter started late it eventually came in with a fury allowing us to live up to our motto, “Everyone Shovels.”  It never seemed like that storm was going to end and we were surviving every day just trying to keep the roads open and the mountain safe for all.

Mother nature did turn off the snow spigot and provided us with six weeks of a high-pressure weather system and a new Covid variant to deal with, causing us to have to scramble daily to fill the holes left by Team members out on quarantine. I would say at that point in the season our attitudes were being challenged by forces we could not control. But we can always adjust our attitude and how we react to such things and I believe we did just that.

With the season winding down, as far as the operating schedule, mother nature was exactly the opposite, and decided to ramp it up a notch just to see if we could handle it.  This produced some of the best skiing and riding of the season. I hope you were able to take advantage of it and go out with some incredible memories.  A pond skim and an employee appreciation ski day during a blizzard was one heck of a way to end the season.

I am proud of the resilience the Team showed, again and again, facing the expected and unexpected things this business throws at you on a regular basis.  I believe we are stronger because of those challenges and know that together we can accomplish a many great things. 

I know we made our guests happy and delivered a high-quality experience for them to enjoy with their family and friends. I hope you receive joy and feel rewarded for your role in making that happen.

Thank you for your contributions to a successful winter and sharing your passion for “Your Mountain Home”.

– Greg

Mt. Hood Meadows Leadership Awards Recipients

Each year, Mt. Hood Meadows’ managers and directors gather to recognize leaders in the company for their accomplishments in fostering success. The President’s Award highlights excellence in department leadership, while the FGD Leadership Award acknowledges contributions to the company as a whole. Together, they represent the aspirations of our founder, Franklin Drake, and CEO Matthew Drake, for the company they have built, nurtured, and want to see flourish for years to come through strong leadership and our Core Values.

This year’s recipients were Kelci Barnes, Assistant Manager for Ski Patrol and Risk Management & Marcos Ramirez Public Safety, and Janitorial Manager. Follow the link below to read more: 

President's Award

Kelci Barnes

Mel Toney, VP of Mt. Ops and Kelci Barnes, Asst. Manager Ski Patrol and Risk Management

Franklin G. Drake Leadership Award

Marcos Ramirez

Matt Troskey, VP of People & Learning, Marcos Ramirez, Manager of Public Safety & Janitorial Services, Matthew Drake, CEO

Wellness Corner

Emotional, Physical and Spiritual Self-Care

Emotional Self-Care

  • Spend time with the others whose company you enjoy
  • Stay in contact with important people in your life
  • Give yourself affirmations, praise yourself
  • Find ways to increase your sense of self-esteem
  • Reread favorite books, re-view favorite movies
  • Identify comforting activities, objects, people, relationships, places, and seek them out 
  • Allow yourself to cry
  • Find things to make you laugh
  • Express your outrage in social actions, letters, donations, marches and protests
  • Play with children

Spiritual Self-Care

  • Make time for reflection
  • Spend time with nature
  • Find a spiritual connection or community
  • Be open to inspiration
  • Cherish your optimism and hope
  • Be aware of nonmaterial aspects of life
  • Try at times not to be in charge or the expert
  • Be open to not knowing
  • Identify what is meaningful to you 
  • Meditate
  • Pray
  • Spend time with children
  • Have experiences of awe
  • Contribute to causes in which you believe
  • Read inspirational literature (talks, music, etc.)

Physical Self-Care

  • Eat regularly (breakfast, lunch, and dinner)
  • Eat healthily
  • Exercise
  • Get medical care when needed
  • Take time off when sick
  • Get massages
  • Dance, swim, walk, run, play sports, sing, or do some other physical activity that is fun
  • Get enough sleep
  • Wear clothes you like
  • Take vacations
  • Take day trips or mini-vacations
  • Make time away from electronics
  • Know your unhealthy behaviors
  • Recognize your triggers
  • Notice the events or feelings precede the tendency to want to turn to habits that are unhealthy
  • Avoid drugs and excess alcohol
  • Avoid binge eating or purging
  • Avoid cigarettes and other tobacco products
  • Seek help for a healthy lifestyle
EAP Access Code: Meadows

Uniform Returns

If you still have your uniform items, you can return them on-site Monday – Friday 8 am – 5:30 pm. If the Uniform Room is closed please drop off your uniform items in the bin marked Final Returns outside of the Uniform Room. The HR office will be staffed 7:30 am – 4 pm M-F next week (6/6 – 6/10), you can also return your items during these times. 

If you need to drop off your uniform over the weekend, please email: to make an appointment as the gate and buildings are locked. 

If you are out-of-state and still have your uniform, please mail it to: 
Mt. Hood Meadows
Attn: HR/Uniforms
PO Box 470
Mt. Hood, OR 97041

Team members with unreturned uniform items will be invoiced. Please be sure to return your uniform items to avoid being invoiced for missing items. 

Locker Clean Outs

No appointment is necessary for seasonal team members to clean out lockers Monday-Friday from 8 am-5:30 pm. If you did not clean out your locker on the last day of operations, contact DPS prior to coming up to retrieve your personal items. We recommend prioritizing cleaning out your locker, as we donate any items that are left behind. 

If you need to clean out a locker on a Saturday or Sunday, you will need to email to make an appointment as the gate and buildings are locked. 

Dayforce Support

You can still access your W-2s and pay stubs, update your personal information and apply for jobs as an inactive team member. Keep in mind that official copies of your paystubs and W2s are only accessible through the web version of Dayforce. You can still access your Dayforce messages through the mobile app. Visit the Dayforce How-To’s page, under “Resources”. 

If you need help getting back into your Dayforce account, the HR team is here to help – all summer!
You can reach us at: – we’re happy to help!

Summer Employment

Opportunities on the Mountain


Cooper Spur has a part-time year-round opportunity! Spend this summer with the Cooper crew! 

Meadows has full-time year-round openings with benefits! 

Summer Job Board

We’ve compiled a list of employers with summer-seasonal employment opportunities!

Follow the link below to see who is hiring this summer:

Summer Operations

June is here! This means our Summer Operations will kick off towards the end of this month. Be sure to save the date for our annual Mountain Cleanup on June 25th! 

What better way to show your love for the mountain than by cleaning up?! Let’s show our love for our mountain home! Join us at Mt. Hood Meadows to seek out those large and small pieces of litter and tossed recyclables we haven’t yet collected in our year-round litter collections.

Register for the Mountain Cleanup today at the link below: