People are not getting sick from COVID by going skiing. Please open up the Mountain Exchange program. This is a primary benefit for employees and one of the main reasons I like working at Meadows. Thank you!
Think MHM is doing an awesome job in a very challenging environment. Thank you for all that you're in making it possible for us and our guests!
Thank you for the positive feedback!
Breakfast sandwiches all day in the cold cases at Sahale grill or Wildflowers that can be microwaved. Higher grounds has them, but they aren’t open many days.
I wanted to be sure you know that we do indeed have Breakfast sandwiches available at Wildflowers…we added them there a few weeks ago. Also, when the Schuss Grill is open, we do have the original Meadow Muffin available there at lunch.
– Mark Fellows
I really appreciate the seriousness placed on COVID safety protocols and keeping us all safe. I am noticing a disturbing trend in the last 2 weeks where the public is not always staying masked up while deep in the lift lines. These people only pull their masks up once they get closer to maze control. Even more unsettling is seeing a MRT coach not masked up while in the MEX line with his Cooper Spur student athletes on the morning of 2/6/2021 - and not complying even after I politely asked him to mask up.
I take COVID seriously. I want to remain COVID free and ski/teach for the whole season. Is there something that can be done to help remind our guests (and some coaches) to stay masked up when the lines get long?
Thanks for mentioning this and I have noticed the same trend. We have started making a stronger effort to walk all the way to the back of the line regularly doing reminders all the way down to get to those folks in the back.
-Jeremy Riss
Thank you for focusing on employee well being.
I believe that focus is one of the biggest things we can do to help our company succeed.
-Jeremy Riss
Thanks for the bonus discount on meals...greatly appreciated!!
For sure I'm glad it is well received!
-Jeremy Riss
It's been a great season so far. I hope it will continue to be so and we stay open. I am loving it. It's kinda weird to say this but there has been a number of positive changes this year because of COVID in regards to MLC. I do hope that we can and will continue to keep these positive changes in the future. Here are few notable ones.
1) New employee lounge is a huge success: With the number of instructors + other employees, we definitely need that much space with or without covid if I have to be quite honest. There was never enough space in the basement. We had to squeeze in the lounge or just squeeze in with other guests in the restaurant sitting area while trying hard to hide the green jacket. 🙂
2) Morning lesson time of 9:30 AM: This is a great change and I hope we keep it the same going forward. Previously the lesson used to start @ 10 and the late starters would run well into 12:30's leaving no lunchtime at all in order to make it to the 12:45 lineup. We now have 1.5 hours in between the shifts which is great. We now have some time to eat even if the lesson started and ended late.
3) Reservation system for lessons: This has been a huge success. It adds so much certainty to all the instructors before they even show up in the mountain. I hope we can keep this reservation system and cutoff time. This will save our gas money by avoiding the trip to the mountain. I know non of the MLC instructors are doing this job for the money. It's our pure passion. My only expectation is that the money we make covers the gas of my truck and I at least break even. If we don't get lessons, we are in the negative. Hence I would love if we can keep the reservation system and cutoff time intact for next season too.
Thank you
I'm glad the season is going well.
1. We will continue to have a larger team member lounge moving forward. Eventually it will be located in the current Season Locker Room but we still don't know the timing of that change.
2. It will be up to the MLC Management team as to whether they want to keep the 9:30am lesson time but if it is working well for the team that will be an important consideration.
3. At this point we are planning to continue to require online advanced purchase for lift, lesson and rental next season but nothing is finalized yet.
- Jeremy Riss
Over twenty years in corporate sales management, for various sized companies. This is my 12th season at Meadows after eight years away. I am very happy to be back! The positive and professional energy shown at Meadows this year has exceeded all my expectations. The training I received at the start of the season with Alex, Kelly, Sean and Emily was great. They all make beautiful turns and are clearly dedicated instructors. Claire, lineup police person, is a crack up and good at what she does.
I only wish we could go back to slightly later line-ups and morning meetings so that we could get a few AM laps in...but I get it
Thanks for the positive comments that is great to hear and glad you are back!
-Jeremy Riss
Better Covid regulations
Do you have any specific suggestions we should consider?
-Jeremy Riss
Great work environment, no improvement comments at this time.
Great to hear things are going well!
-Jeremy Riss